Privacy policy
JYFN PRIVACY POLICY
Last updated: September 24, 2026
Just Your Friendly Neighbor ("JYFN," "we," "us," or "our") is operated by Toney Rex LLC. We operate this store and website and provide related products, services, content, features, and tools (collectively, the "Services").
Our online store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, submit a custom order request, communicate with us, or otherwise use our Services.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with JYFN, we may collect or process information including:
• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Products you view, add to your cart, or purchase
• Order history
• Communications you send to us
• Device, browser, IP address, and website usage information
• Information submitted through custom order forms
For custom orders, you may also voluntarily provide information such as artwork, logos, photographs, names, text, garment preferences, sizes, quantities, and other information necessary to complete your requested design or order.
Please only submit photographs, artwork, logos, or other materials that you have permission to provide and use.
2. HOW WE COLLECT INFORMATION
We may collect personal information:
• Directly from you when you place an order, submit a custom order request, contact us, subscribe to communications, or otherwise provide information to us.
• Automatically when you visit or interact with our website, including through cookies and similar technologies.
• From Shopify and service providers that help us operate our store, process payments, fulfill orders, analyze website activity, provide customer support, or perform other business functions.
• From business or marketing partners where permitted by applicable law.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
• Process and fulfill orders
• Process payments
• Communicate with you regarding an order
• Create and manage custom orders
• Arrange shipping or local meet-up
• Provide customer support
• Process eligible returns, exchanges, replacements, or refunds
• Maintain and improve our website and Services
• Prevent fraud and protect the security of our store
• Maintain business and transaction records
• Comply with applicable laws and legal obligations
• Send marketing or promotional communications where permitted
If you subscribe to promotional emails, you may unsubscribe using the link provided in those communications.
4. CUSTOM ORDER MATERIALS
When you submit photographs, artwork, logos, names, text, or other materials for a custom order, we use those materials as reasonably necessary to communicate with you, prepare your design, obtain approval, produce your merchandise, and fulfill your order.
You are responsible for ensuring that you have the necessary permission or rights to submit and use any materials you provide to JYFN.
We do not claim ownership of customer-provided photographs, artwork, logos, or other materials solely because they were submitted for an order.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information when reasonably necessary to operate our business, including to:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Technology and website service providers
• Customer support providers
• Analytics providers
• Marketing providers where applicable
• Professional advisers or government authorities when required by law
We may also disclose information when necessary to protect our business, enforce our policies, prevent fraud, respond to lawful requests, or complete a business transaction such as a merger, sale, or reorganization.
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.
6. RELATIONSHIP WITH SHOPIFY
Our online store is hosted by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our store in order to provide and improve Shopify's services.
Information submitted through our store may be transmitted to Shopify and other service providers, including providers located outside the country where you reside.
Shopify may also process information obtained from interactions with our store, other merchants, and Shopify in connection with certain enhanced Shopify services and features.
For more information about Shopify's privacy practices and the privacy rights available to you regarding information processed by Shopify, please review Shopify's Consumer Privacy Policy and privacy tools provided through Shopify.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website and Shopify may use cookies and similar technologies to operate the store, remember preferences, understand website activity, improve the shopping experience, provide relevant advertising where applicable, and help prevent fraud.
Your browser or device may allow you to control certain cookies.
Depending on where you live, you may also have additional rights regarding cookies, targeted advertising, or the sharing of personal information.
8. MARKETING AND ADVERTISING
Where permitted by law, we may use personal information to communicate with you about products, promotions, new releases, or other JYFN updates.
Shopify and certain service providers may also use information regarding your interaction with our store to provide advertising or personalized services where permitted by applicable law.
Where required, you may opt out of certain targeted advertising or sharing activities through the privacy options made available on our website or through Shopify.
9. SECURITY
We take reasonable measures to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please do not send passwords, complete payment card information, or other highly sensitive information to us through unsecured communication channels such as ordinary email or social media messages.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Complete and maintain orders
• Provide customer service
• Maintain business and financial records
• Resolve disputes
• Prevent fraud
• Enforce our agreements and policies
• Meet applicable legal, tax, accounting, or regulatory requirements
Retention periods may vary depending on the type of information and why it was collected.
11. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights concerning your personal information, including the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable
• Withdraw consent where processing is based on consent
These rights are not absolute and may be subject to exceptions under applicable law.
We may need to verify your identity before completing a privacy request.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
12. COMMUNICATION PREFERENCES
You may unsubscribe from promotional emails at any time by using the unsubscribe option contained in those emails.
Even if you unsubscribe from marketing communications, we may continue sending non-promotional messages necessary to complete or service an order, respond to you, or provide important information about your account or transaction.
13. CHILDREN'S PRIVACY
Our Services are not directed toward children for the purpose of collecting personal information from them.
We do not knowingly collect personal information directly from children under the age at which parental consent is required by applicable law.
If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us so that we can review the request and take appropriate action.
14. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, social media platforms, or services operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party service you choose to use.
15. INTERNATIONAL DATA TRANSFERS
Shopify and other service providers may process or store information in countries other than the country where you live.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
16. LEGAL REQUESTS
We may use or disclose personal information when reasonably necessary to comply with applicable law, respond to valid legal process or government requests, investigate potential violations of our policies, protect our legal rights, or protect the rights and safety of our customers or others.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal and regulatory requirements.
When this policy is updated, the revised version will be posted on our website and the "Last updated" date will be changed as appropriate.
18. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Just Your Friendly Neighbor (JYFN)
Operated by Toney Rex LLC
Email: Shopjyfn@gmail.com